Frequently asked questions

How much do I save each month?

Every member saves UGX 100,000 per month. You can pay for several months at once, ahead or late, and the treasurer records each month separately.

Who records my savings and loans?

Only the treasurer records savings, loans and positions. Every member can view all members' records.

Why can't I see the dashboard after signing up?

New accounts must be verified by the treasurer first. Once verified, sign in again and your dashboard opens.

How much can I borrow?

Your loan limit is 110% of your total savings.

What is the interest on loans?

Loans carry a flat 5% interest per month on the amount borrowed.

What is the mandatory loan?

Every member takes a set loan each year so the group's money keeps earning interest.

How are dividends shared?

All interest earned by the group is shared at the AGM in December, according to each member's share of the year's savings.

I forgot my password. What do I do?

Contact the treasurer or secretary for help getting back into your account.